WEAR — Homeowners are feeling frustration and anger after a company that is supposed to manage their properties simply stopped doing its job.
On Monday, they want their money back.
Some homeowners have been with Custom Property Management of Northwest Florida company for up to ten years.
Most said they've never had an issue until recently.
They're left with more questions than answers as to what's happened, and when will they get their money.
Kristen Scales traveled from Savannah, Georgia to deal with the issue in person.
"We've been dealing with them for about two to three weeks," Scales said. "We haven't been receiving any of our funds."
Scales along with other homeowners gathered outside of CPM's office demanding answers.
Michelle Howell said, "It is frustrating because I hire them to do a job to collect my rent, take care of the renter if they have any issues, but I'm having to track my money down which is not what I hired them to do.
Homeowners like Karen Duggins claim CPM failed to do its job.
Duggins said, "I stayed for about an hour morning and it was one person after another. So I had no idea how many people were dealing with the same situation."
Many just want their money and to end their contracts with the company.
Scales said, "I don't want other people to have to go through this whole situation that I'm going through. How many people are getting paid this money. That's ridiculous."
CPM's office was closed on Monday.
Howell said, "I constantly try to contact them. Two weeks: No phone calls back, no emails back, nobody at the office. It's very frustrating."
Also, renters showed up to pay rent for the month of May to CPM.
Jamie Murphy had no idea there was a problem.
"I'm glad that they yelled at me, 'Don't put your money over there,' because I was just going to drop it in our box," Murphy said.
Confused renters wondered how to move forward.
"I hope that my money all along has been getting to the owner," Murphy said. "I hope that's not an issue for us."
Others like Lesslee Earnest said, "I don't really want to just leave my money sitting in a box and then not knowing where it's going to go. Who's going to get it."
Several homeowners plan to report this issue to the Better Business Bureau.
They also called the Escambia County Sheriff's Office and the State Attorney to report the issue.
The sheriff's office said this appears to be a civil matter and not criminal one.
The state attorney said they can only get involved if criminal charges are involved.
Resource: http://weartv.com
On Monday, they want their money back.
Some homeowners have been with Custom Property Management of Northwest Florida company for up to ten years.
Most said they've never had an issue until recently.
They're left with more questions than answers as to what's happened, and when will they get their money.
Kristen Scales traveled from Savannah, Georgia to deal with the issue in person.
"We've been dealing with them for about two to three weeks," Scales said. "We haven't been receiving any of our funds."
Scales along with other homeowners gathered outside of CPM's office demanding answers.
Michelle Howell said, "It is frustrating because I hire them to do a job to collect my rent, take care of the renter if they have any issues, but I'm having to track my money down which is not what I hired them to do.
Homeowners like Karen Duggins claim CPM failed to do its job.
Duggins said, "I stayed for about an hour morning and it was one person after another. So I had no idea how many people were dealing with the same situation."
Many just want their money and to end their contracts with the company.
Scales said, "I don't want other people to have to go through this whole situation that I'm going through. How many people are getting paid this money. That's ridiculous."
CPM's office was closed on Monday.
Howell said, "I constantly try to contact them. Two weeks: No phone calls back, no emails back, nobody at the office. It's very frustrating."
Also, renters showed up to pay rent for the month of May to CPM.
Jamie Murphy had no idea there was a problem.
"I'm glad that they yelled at me, 'Don't put your money over there,' because I was just going to drop it in our box," Murphy said.
Confused renters wondered how to move forward.
"I hope that my money all along has been getting to the owner," Murphy said. "I hope that's not an issue for us."
Others like Lesslee Earnest said, "I don't really want to just leave my money sitting in a box and then not knowing where it's going to go. Who's going to get it."
Several homeowners plan to report this issue to the Better Business Bureau.
They also called the Escambia County Sheriff's Office and the State Attorney to report the issue.
The sheriff's office said this appears to be a civil matter and not criminal one.
The state attorney said they can only get involved if criminal charges are involved.
Resource: http://weartv.com
No comments:
Post a Comment